Last Updated: [Insert Date]
Welcome to DiningInStyles.com (“Website”), operated by Dining Room Furniture Sales (“we”, “us”, or “our”). These Terms and Conditions govern your access to and use of our Website and the purchase of premium dining furniture products (“Products”). By accessing our Website or placing an order, you agree to be bound by these Terms.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our Website is available to users who are at least 18 years old and reside in our service areas (excluding certain Asian countries and remote regions). By using this Website, you represent that you meet these requirements.
1.2 Intellectual Property
All content on this Website, including text, graphics, logos, product designs, and images, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
2. Product Information
2.1 Product Descriptions
We take care to accurately describe our premium dining furniture (including dining benches, chairs, room sets, and tables) through photographs and specifications. However, slight variations in color or wood grain may occur due to monitor settings and natural material characteristics.
2.2 Custom and Special Order Items
Custom-made or special order dining sets are clearly marked as non-returnable unless defective. Please review product details carefully before ordering.
3. Orders and Payments
3.1 Order Process
Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities, inaccuracies, or suspected fraudulent activity.
3.2 Payment Methods
We accept Visa, MasterCard, JCB, and PayPal. You represent that your payment information is accurate and that you are authorized to use the payment method.
3.3 Pricing
All prices are in US dollars. While we strive for accuracy, pricing errors may occur. We reserve the right to cancel orders arising from such errors.
4. Shipping and Delivery
4.1 Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive tracking information via email once your order ships.
4.2 Shipping Options
- Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
- Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment
Delivery times are estimates and may vary due to customs processing. We currently cannot ship to certain Asian countries or remote areas.
4.3 International Orders
International customers are responsible for all customs duties, taxes, and fees imposed by their country. These charges are not included in your order total and will be collected upon delivery.
5. Returns and Refunds
5.1 Return Eligibility
To qualify for a return or exchange:
- Item must be in original condition – unused, unassembled, with all packaging and tags
- Request must be initiated within 15 days of delivery
- Proof of purchase must be provided
Non-returnable items include custom/special order sets, “Final Sale” items, and products that have been assembled, used, or damaged after delivery.
5.2 Return Process
- Email [email protected] within 15 days with your order number and reason for return
- We will provide a Return Merchandise Authorization (RMA) number and instructions
- Ship the item in original packaging with the RMA clearly marked
- We inspect returns within 3 business days of receipt
5.3 Refunds
Approved refunds are processed within 5-7 business days to your original payment method. Original shipping fees are non-refundable unless the return results from our error.
6. Customer Responsibilities
6.1 Accurate Information
You agree to provide accurate, current, and complete information when placing orders and to promptly update any changes.
6.2 Delivery Coordination
You are responsible for ensuring someone is available to receive deliveries and for inspecting items promptly upon arrival.
6.3 Damage Claims
Any shipping damage must be reported within 48 hours of delivery with photos of the damage and packaging.
7. Limitation of Liability
To the fullest extent permitted by law, our liability for any claims related to your use of this Website or Products is limited to the purchase price of the Products in question. We are not liable for incidental, consequential, or punitive damages.
8. Changes to Terms
We reserve the right to modify these Terms at any time. Continued use of the Website after changes constitutes acceptance of the modified Terms.
9. Governing Law
These Terms shall be governed by the laws of the State of New York, USA, without regard to conflict of law principles.
10. Contact Information
For questions about these Terms or our Products, please contact us at:
Dining Room Furniture Sales
313 My Drive, New York, US 10011
Email: [email protected]
Business Hours: Monday-Friday, 9am-5pm EST
