FAQ

We specialize in complete dining solutions including Dining Benches, Dining Chairs, Dining Room Sets, and Dining Tables. Our collections are designed to create harmonious dining spaces from cozy breakfast nooks to elegant formal dining rooms.

Yes! All our furniture is designed for easy self-assembly with clear instructions included. We focus on creating pieces that combine designer aesthetics with practical assembly.

We use premium materials selected for both beauty and durability, including solid woods, high-quality veneers, and designer fabrics. Each product description includes detailed material specifications.

We accept Visa, MasterCard, JCB, and PayPal for secure, convenient checkout. All transactions are processed through encrypted payment gateways.

Absolutely. We use industry-standard SSL encryption and never store your full payment details on our servers. You can shop with confidence.

Changes are possible if your order hasn’t shipped. Please contact us immediately at [email protected]. For shipped orders, changes may incur additional fees.

We offer two convenient options:
– Express Shipping (10-15 business days via DHL/FedEx): $12.95 flat rate worldwide
– Free Standard Shipping (15-25 business days via EMS): Free on orders over $50
*Some remote areas may have different rates.

Our New York team carefully prepares each order in 1-2 business days before shipment. You’ll receive tracking information immediately when your order ships.

We offer seamless global delivery to most countries, with some exceptions in remote Asian regions. For specific inquiries, please email [email protected].

You’ll receive a tracking number via email once your order ships. Use this with the carrier’s website (DHL, FedEx, or EMS) for real-time updates on your delivery.

We offer a 15-day return window from delivery date. Items must be in original condition with packaging. Please keep all original packaging for potential returns.

Contact our customer service at [email protected] within 15 days of delivery. Include your order number and reason for return. Return shipping costs are the customer’s responsibility unless the item is damaged or defective.

Please inspect packages upon delivery before signing. For any shipping damage, contact us immediately at [email protected] with photos of the damage. We’ll arrange for replacement or refund.

Our team is happy to help! Email us at [email protected] for any inquiries about products, orders, or deliveries. We typically respond within 24 business hours.

Our headquarters and showroom are located at 313 My Drive, New York, US 10011. We’re proud to serve customers worldwide from our New York base.